The Ultimate Splashback Solution

Reflection Splashbacks FAQ's

We often get asked questions about our quality product, here are some of our frequently asked questions. For anything else, please feel free to get in touch with us, we are here to help!
Durable and Stylish

Our splashbacks are designed to withstand high temperatures and resist fading, ensuring long-lasting beauty.

Easy Installation

Install our splashbacks yourself with ease, thanks to their user-friendly design and comprehensive instructions.

Frequently Asked Questions

Find answers to common questions about Reflection Splashbacks and Wall Panels.

WHAT IS THE REFLECTIONS PANEL MADE OF?
Reflection Splashbacks are made from high-quality, highly reflective materials that mimic the beauty of glass without the associated installation challenges. Comprising an aluminum skin and a high-density mineral fiber core that ensures durability and provides heat resistance. The panel is coated using nanotechnology high gloss paint. Our metallic decors subtly incorporate metallic flakes for enhanced light reflection.
HOW DO I CLEAN MY REFLECTIONS PANELS?
Reflections can be easily cleaned using a slightly wet microfibre cloth. Common household detergents are compatible with Reflections and can be used safely. If unsure about a cleaning agent, apply gently to a small inconspicuous area before using.
We do not recommend cleaning with abrasive cream cleansers, such as Jif. You will damage the smooth surface.
ARE REFLECTIONS PANELS SUITABLE IN A BATHROOM OR OTHER HIGH MOISTURE AREA?

Reflections panels are a good option for bathrooms and other high-moisture areas. Here’s why:

Waterproof: They are 100% waterproof, making them ideal for areas like showers and behind sinks where they will be constantly exposed to water.
Durable: They are built to withstand moisture and humidity without warping or deteriorating.
Easy to clean: Compared to tiles with grout lines, Reflections panels are easier to maintain as they have a smooth surface for wiping down.
This makes them popular for bathroom, kitchen and laundry renovations and upgrades.

CAN I INSTALL REFLECTIONS BEHIND MY GAS STOVE OR COOKTOP?
Absolutely! The reflections panel has been tested and is compliant with NZS: 5601.1.2013 for use behind Gas Cooktops.
Reflections Splashback and Wall Panel installation instructions recommend that a minimum distance of 110mm be maintained between the edge of the rear burner and the Reflections Splashback Panel. This requirement is mandatory unless the Panel is being adhered to a non-combustible substrate such as an existing tile wall, concrete, or brick.
HOW THICK IS A REFLECTIONS PANEL?
The reflections panel is only 4mm thick, making them a perfect solution when every millimetre counts.
HOW HEAVY IS REFLECTIONS PANEL?
Reflections Panel is a high-density composite material that weighs only 7kgs per square meter, ensuring easy handling and making for simple DIY installation.
ARE ALL THE COLOURS THE SAME PRICE?
Reflections Splashbacks come in 3 distinct categories.
The Reflections Range (High gloss finish, 16 colours)
The Positano Range (Textured finish 4 colours)
The Marble Range Two choices – white marble and grey marble.
The Positano and the Marble Ranges cost approximately 15% more.
CAN A HOLE BE DRILLED INTO THE REFLECTIONS PANEL? HOW DO I CUT OR TRIM MY PANELS?
Reflections panel can be drilled with a high-tensile metal drill bit. See the How to videos in the DIY section of the website.
Reflections can be cut with a skill saw, preferably with a panel blade. It never chips when cutting. You can also use a power plane on the edges to reduce the size in small increments and also a belt sander, or a hand sanding block.
HOW FLEXIBLE IS THE REFLECTIONS PANEL?

This photo shows a 3.1 x 748 sheet under its own weight.

HOW FLEXIBLE IS THE REFLECTIONS PANEL?

HOW ARE EXPOSED EDGES OF THE PANEL DRESSED? HOW CAN I MAKE SURE I HAVE A TIDY FINISH?
We supply a 6mm brushed aluminium trim to dress the edges of the panel. These are satin matt silver. See the How to DIY video tutorial.
HOW IS THE PANEL JOINED IN THE EVENT THAT OUR REQUIREMENTS ARE OVER 3.1 METERS?
The reflections panels butt join factory edge to factory edge providing an excellent result. If the butt join is not what is wanted, then aluminium jointers are available in also in the matt satin finish (the same as our edging trim).
WHAT DOUBLE SIDED TAPE SHOULD I USE?

In some cases, double-sided tape may be required to hold a panel in place while the adhesive sets. This can be required if you are not installing onto a bench and the panel needs to hold in place unsupported.
The product we would recommend using is 3M -Scotch Heavy Duty – Double-sided Tape. 25mm wide. Available at Bunnings and Mitre 10.
You will have to determine how much of this you apply to the rear of the panel – which is dependent on how large the panel is. Panel weight is 7 kg per square meter.
Warning— once you have secured the panel with this tape it will be difficult to move so ensure you are accurate with sticking to the wall

WHAT DO I ADHERE MY REFLECTIONS PANEL WITH?
Reflections Panel is adhered to Gib Board with an MS neutral cure Silicone Adhesive, for adhering to concrete block/tiles/glass/stainless steel.
We recommend Holdfast HG MS or Sikaflex 11FC, we sell adhesive in the accessories section of our online store to make installation easy as soon as you receive your panel.
CAN THE PANEL BE FOLDED TO FORM A 90 DEGREE CORNER?
Yes, it can. By using an over 90-degree router bit, the back skin and core can be removed in a ‘V’ and the panel will bend through 90 deg making an external corner without affecting the finish coat.
This is particular job is best done by a skilled tradesman.
HOW LONG WILL IT TAKE TO GET MY PANEL AFTER I PLACE MY ORDER?
We will undertake to dispatch your panel within two working days of payment.
The panels travel with Mainfreight, NZ Post, or Aramex and you’ll be provided with a tracking number on dispatch.
HOW ARE MY PANELS PROTECTED DURING TRANSPORT?
All of our panels are packed in specially imported Honeycomb cardboard and generally travel very well. We do have incidents from time to time with the freight companies and we ask that you check the panels on arrival.
If any damage is evident we ask that you bring this to the attention of the delivery person and make contact with us. We will immediately replace the damaged panel.
If you note damage after the delivery has taken place again contact us immediately.
WHAT ARE YOUR TERMS & CONDITIONS?

Our terms and conditions are always kept up to date, and are subject to change at any time, without notice. They can be found here.

CAN REFLECTIONS SPLASHBACKS BE INSTALLED OVER TILES?

yes, the product can be installed over tile – However, there are some logistical considerations to be aware of.
If the space you are looking to install the panel is like the photo below i.e. cabinets around all four sides – the process is very simple and effective.

Splashback installed over tiles

However, if you have an open-end ie cabinets around say 3 sides then you have to consider that you will see the tile and the panel end. see below.

Panel over tiles showing the edge

Another consideration is around windows — you need the panel to sit below the surface of the window architrave and in most cases if a tile is already on the wall – it make s the panel sit proud of the architrave. You can see in the photo below that the panel sits in behind the window architrave. It this cant be achieved with the tiles in place they are best to be removed.

Panels installed over tiles around a window

CAN YOU COLOUR MATCH TO MY PAINT?

Unfortunately not, Reflections comes in a set range of 22 colours and styles.
A glass company will be able to colour-match a glass splashback to match the paint, however, be aware that the colour match will never look the same as your wall colour because of a number of variables, – the way the light hits the area, the fact that the colour is behind a sheet of glass – the texture of your wall paint will reflect light differently than the panel and thus causing a colour difference.

CAN I GET LARGER SAMPLES?

Yes if you feel that a larger sample will enable you to make a better colour choice, please email us and make a request. We will be able to courier some larger samples to you – there may be a small charge for these.

CAN YOU TELL ME THE PROCESS?

Intially all we require are some approximate measurements and a couple of photos. From that, we can formulate a quote for you. Once the quote is accepted we will request a more accurate set of measurements. We will create a drawing of these and send this back to you with an updated quote for you to check.
Once both parties are satisfied with the drawings and updated quote we will issue an invoice.
The invoice will have our account number and other payment information.

WHAT WILL THE QUOTE INCLUDE?

The quote will include the panels required. – the colour – charges for Power point cut outs – charges to cut the panels to size – any adhesive required – any trim required – and the freight charge.

WHERE CAN I FIND YOUR ACCOUNT NUMBER?
Our account number can be found on our invoices.
WHAT ARE YOUR PAYMENT OPTIONS?
Orders can be paid for by Credit card. This incurs a 2.7 % surcharge.
Or Online Direct Banking

Ready to Transform Your Space?

Get in touch with us to request a quote, schedule a consultation, or explore our product range. Let Reflection Splashbacks make your renovation dreams a reality.